Last updated: August 2026

Thank you for shopping with Ever Mode. We are committed to delivering your order as quickly and safely as possible. Please read our Shipping Policy below before placing your order.

Order Processing

• Orders are processed on business days (Monday to Friday), excluding Dutch public holidays.
• Orders are typically processed within 1–2 business days after payment has been successfully received.
• During busy periods, promotions, or holidays, processing times may be slightly longer.

Once your order has been dispatched, you will receive a confirmation email with tracking information (where available).

Shipping Destinations

We currently ship within the Netherlands.

We plan to expand shipping to additional European countries in the future.

If your country is not currently available during checkout, please contact us at evermodeofficial@gmail.com.

Delivery Times

Estimated delivery times are:

• Netherlands: 1–3 business days after dispatch

Delivery times are estimates only and are not guaranteed.

Unexpected delays may occur due to weather conditions, courier delays, customs procedures, public holidays, or other circumstances beyond our control.

Shipping Costs

Shipping costs are calculated at checkout based on your delivery location and selected shipping method.

Any applicable shipping charges will be displayed before you complete your purchase.

From time to time, Ever Mode may offer free shipping promotions. These promotions are subject to specific terms and may be changed or withdrawn without prior notice.

Order Tracking

Where available, you will receive a tracking number by email once your order has been shipped.

Please allow up to 24 hours for tracking information to become active after receiving your shipping confirmation.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping and contact information.

Ever Mode is not responsible for delays, failed deliveries, or additional shipping costs resulting from incorrect or incomplete addresses provided by the customer.

If you notice an error in your shipping details, please contact us immediately at evermodeofficial@gmail.com. We will do our best to update your order before it is dispatched, but we cannot guarantee changes once processing has begun.

Lost or Delayed Shipments

If your order has not arrived within the expected delivery timeframe, please contact us.

We will work with the shipping carrier to investigate the shipment.

Please note that delivery delays caused by the courier or events outside our reasonable control do not automatically qualify for a refund.

Damaged Packages

If your parcel arrives visibly damaged, we recommend:

• Taking photographs of the package before opening it.
• Inspecting the contents immediately.
• Contacting us within 48 hours of delivery at evermodeofficial@gmail.com with photographs of the packaging and the damaged item(s).

We will assess the issue and provide an appropriate solution as quickly as possible.

Undeliverable or Unclaimed Orders

If an order is returned to Ever Mode because:

• the delivery address was incorrect;
• the parcel was unclaimed;
• delivery was refused by the customer;

we may contact you to arrange reshipment.

Additional shipping charges may apply before the order can be shipped again.

If you choose to cancel the order after it has been returned to us, any refund will be processed in accordance with our Return & Refund Policy. Original shipping charges and any return shipping costs incurred may be deducted from the refund where permitted by applicable law.

Customs & Import Duties

Orders shipped within the Netherlands are not subject to customs duties.

If Ever Mode begins shipping internationally, customers are responsible for any customs duties, taxes, or import charges imposed by their local authorities unless otherwise stated.

Contact Us

If you have any questions regarding shipping or delivery, please contact us:

Ever Mode

Email: evermodeofficial@gmail.com

We aim to respond to all enquiries within 1–2 business days.